Complete Hospitality Point of Sale Solutions

arrow_circle_left

Loyalty Solutions

Build Stronger Customer Relationships.

Try for Free...

Our customer loyalty programs help improve customer retention, boost sales and make it easier and more affordable to communicate with your customer base. Our tools can identify trends and improve marketing opportunities.

In App

In Store

Flyer

Receipt

Features...

Increased Customer Retention Our loyalty programs encourage repeat purchases by rewarding customers for staying with your brand. Retaining existing customers is cheaper than acquiring new ones.
Higher Customer Lifetime Value (CLV) Encourage customers to return more frequently and spend more over time.
Boost in Sales and Revenue Rewards, discounts, and points offers motivate customers to buy more often and spend more per transaction.
Stronger Customer Relationships Loyalty programs create a sense of appreciation and connection, helping build a positive relationship with your business.
Valuable Customer Data Collect insights on purchasing habits, preferences, and behaviors, which help target marketing and better decision-making.
Competitive Advantage Our loyalty programs can differentiate your business from competitors and make your brand more attractive.
Encourage Brand Advocacy Satisfied, loyal customers are more likely to recommend your business to others.
Improved Marketing Efficiency With customer data from our loyalty programs, you can run personalized campaigns, increasing conversion rates and reducing wasted marketing spend.
Predictable Revenue Streams Repeat customers provide more consistent and predictable income compared to one-time buyers.
Opportunity for Upselling and Cross-selling Loyal customers are more open to trying new or premium products, especially when incentives are offered.
Encourage off-peak shopping Offer bonus points or time/day specific offers to encourage business during off-peak times.

Back

Try for Free...

arrow_circle_left

Online Ordering Apps

Build Your Online Ordering Profile.

Try for Free...

CaptivaPOS online ordering apps give you a powerful way to increase sales, streamline operations, and build customer loyalty. Customers can order quickly and conveniently from their phones, reducing wait times and improving satisfaction. Our online ordering apps help you avoid third-party commission fees, boosting profit margins. With built-in upselling features, personalized offers, and loyalty rewards, our apps encourage higher spending and repeat visits. Real-time order management improves accuracy and efficiency, while valuable customer data enables targeted marketing. Accept secure payments online and offer ApplePay® and GooglePay® to improve your customers experience. By offering a fast, seamless digital experience, our online ordering app help grow your revenue and stay competitive in today’s market.

Features...

Increased Sales Our Online ordering apps make it easy for customers to order anytime, leading to larger order values and more frequent visits.
App Store Ready Add your brand to the Apple & Google App Stores. - We take care of everything.
Improved Order Accuracy Customers enter their own orders, reducing miscommunication and minimizing errors.
Integrated Payments Supports fast, secure checkout with ApplePay® and GooglePay®, reducing friction and abandoned orders.
Accurate Customer Address Data Integration with Google Maps ensures precise delivery addresses, reducing errors and delays.
Integrated Loyalty Programs Our integrated loyalty programs work seamlessly with our apps.
Reduced Third-Party Dependence Direct ordering helps avoid marketplace commission fees and increases margins.
Greater Convenience for Customers Quick and easy, improving overall customer satisfaction.
Faster Service Orders go directly to the kitchen, reducing wait times and speeding up preparation.
Reduced Labour Pressure Less time spent taking orders allows staff to focus on food quality and customer experience.
Access to Customer Data Track preferences, order history, and behavior to improve marketing and operations.
Better Marketing Opportunities Push notifications, email campaigns, and promotions can be targeted to specific customers.
Higher Average Order Value Upselling meal deals prompts increase basket size.

Back

Try for Free...

arrow_circle_left

QR Code Ordering Solutions

Scan At Table or anywhere you display your QR Code.

Smart phone scanning a QR code on a cafe table.

Try for Free...

QR Code ordering is transforming the way restaurants operate, delivering speed, convenience, and higher customer satisfaction. By allowing guests to browse menus and place orders directly from their phones, our systems reduce queues, minimize wait times, and improve order accuracy by eliminating miscommunication. Enhance customer in-store experience, enabling guests to order and pay instantly from their table, leading to faster table turnover and increased sales. Not just for table ordering, you can display an order QR Code anywhere you advertise your business, billboards, posters, promotional media. Our solutions collect valuable customer data, have integrated loyalty and promotions and personalize offers that drive repeat visits. They also reduce pressure on staff, allowing teams to focus on food quality and service rather than order taking. Meet modern customer expectations, boosts efficiency, revenue, and your overall brand loyalty.

Features...

Faster, Queue-Free Ordering Customers can scan, browse, and order instantly from their table without waiting for staff.
Convenient Payments Supports quick, secure checkout with ApplePay® and GooglePay®, making payment seamless.
Direct-to-Kitchen Ordering Orders are sent immediately to kitchens and prep stations, speeding up service and reducing delays.
Improved Order Accuracy Customers place their own orders, minimizing errors and miscommunication.
Increased Table Turnover Faster ordering and payment lead to quicker service and more efficient use of tables.
Reduced Staff Workload Less time spent taking orders allows staff to focus on food quality and customer care.
Higher Average Spend Our menus can prompt add-ons, upgrades, and promotions to boost order value.
Flexible Ordering Beyond Tables Orders can also be placed by scanning QR codes on advertising posters near the business, attracting passing customers.
Contactless & Hygienic Minimizes physical contact, meeting modern expectations for safety and convenience.
Real-Time Menu Updates Menus, pricing, and availability can be updated instantly across all your QR touchpoints.

Back

Try for Free...

arrow_circle_left

Gift Cards

Integrated Gift Card Sales and Top-ups.

Try for Free...

Our Gift cards and top-ups are a powerful way to boost your revenue while enhancing customer loyalty. They generate upfront cash flow and encourage repeat visits, as customers return to redeem their balance. Our Top-up features make it easy for customers to reload funds instantly, creating a seamless and convenient experience. Our Gift cards also act as built-in marketing, introducing new customers to your business through thoughtful gifting. With flexible spending and easy use, they increase average order value and drive consistent sales.

Features...

Upfront Cash Flow Customers pay in advance, giving the business immediate revenue before food is even purchased.
Increased Customer Loyalty Gift cards encourage repeat visits as customers return to redeem remaining balances or top up.
Higher Spending Per Visit Customers often spend more than the gift card value, increasing overall transaction size.
Attract New Customers Gift cards are frequently given as presents, bringing new diners into your business.
Encourages Repeat Business Top-up systems make it easy for customers to keep coming back and reloading balances.
Improved Customer Retention Stored value keeps customers engaged with your brand over time.
Reduced Payment Friction Stored value speeds up checkout and improves customer convenience.

Back

Try for Free...

arrow_circle_left

Kiosk Ordering

Standalone & Desktop self-service kiosk ordering.

Try for Free...

Transform your ordering services by delivering speed, accuracy, and a modern customer experience. Our Self-service kiosks reduce queues and wait times, allowing guests to browse the menu, customize orders, and pay at their own pace. This not only improves order accuracy but also increases average spend through smart upselling prompts. Our Kiosks ease pressure on staff, lower labour costs, and streamline operations, enabling teams to focus on food quality and customer service. With faster throughput and enhanced convenience, kiosk ordering boosts efficiency, drives higher revenue, and creates a seamless, tech-driven dining experience customers expect today.

Food court

Three food ordering kiosks each with different cuisines.

Flexible

Two wall mounted juice ordering kiosks in a juice bar.

Lobby

Counter

Features...

Faster Service Our Kiosks reduce queues by allowing multiple customers to order at the same time.
Improved Order Accuracy Customers input their own orders, minimizing errors and misunderstandings.
Higher Average Order Value Built-in upselling prompts (e.g., add-ons, combos) encourage customers to spend more.
Reduced Labour Costs Less reliance on front-of-house staff for order taking lowers staffing needs.
Better Staff Efficiency Staff can focus on food preparation and customer service instead of taking orders.
Shorter Wait Times Orders are sent directly to the kitchen, speeding up the entire process.
Enhanced Customer Experience Customers can browse menus, customize meals, and order at their own pace.
Consistent Upselling Unlike staff, kiosks always suggest extras, promotions, or upgrades.
Modern Brand Image Digital kiosks create a tech-forward, innovative impression.

Back

Try for Free...

arrow_circle_left

Table Service Ordering

Handheld Waiter Ordering Apps.

Waiter taking an order on a handheld device from customers.

Try for Free...

Our Handheld waiter ordering solutions bring speed, accuracy, and efficiency directly to the table. Servers can take orders instantly and send them straight to the kitchen, reducing wait times and eliminating errors caused by handwritten notes or miscommunication. This creates a smoother, faster dining experience and allows staff to serve more tables effectively. With built-in upselling prompts and real-time menu updates, these devices help increase average spend while keeping service consistent. They also improve team coordination and streamline operations, enabling you to deliver a better service, boost productivity, and enhance overall customer satisfaction in a fast-paced environment.

Features...

Faster Order Processing Orders are sent directly the kitchen in real time, reducing delays and speeding up service.
Improved Order Accuracy Eliminates handwritten notes and miscommunication, leading to fewer mistakes.
Better Table Turnover Quicker ordering and service means tables are freed up faster, increasing revenue potential.
Enhanced Customer Experience Guests receive quicker, smoother service with less waiting time.
Increased Staff Efficiency Servers can manage more tables and spend less time walking back and forth.
Higher Average Order Value Built-in prompts help staff upsell extras, sides, and drinks more consistently.
Real-Time Menu Updates Staff always have the latest menu, pricing, and availability at their fingertips.
Improved Team Communication Instant transmission of orders keeps front-of-house and kitchen staff aligned.
Reduced Labour Pressure Streamlined workflows reduce the need for additional staff during busy periods.
Reduce Staff Training Staff a not required to memorise entire menu offerings and options.

Back

Try for Free...

arrow_circle_left

Corporate Accounts Manager

Manage invoicing for your corporate clients.

Invoice documents for hospitality orders.

Try for Free...

Our integrated invoicing solutions manage your corporate clients, streamlining billing and allowing you to expand your business in to this profitable marketplace. Automated invoicing reduces manual work, minimizes errors, and ensures timely, accurate billing for corporate client orders. With clear records and easy tracking, you can manage multiple corporate accounts effortlessly while maintaining transparency. Faster payments are encouraged through digital emailed invoices and reminders, reducing outstanding balances. The system also provides valuable financial insights, helping you monitor client activity and optimize pricing strategies. By simplifying complex billing processes, it saves time, strengthens client relationships, and supports consistent, scalable business growth.

Features...

Automated Billing Reduces manual invoice creation and speeds up the billing process.
Fewer Errors Minimizes mistakes in pricing, VAT calculations, and order details.
Faster Payments Digital, emailed invoices help corporate clients pay on time.
Improved Cash Flow More reliable and predictable payment cycles strengthen financial stability.
Time Savings Spend less time on admin work and more on core restaurant operations.
Better Client Management Easily track multiple corporate accounts and outstanding balances.
Professional Image Structured, accurate pdf invoicing enhances credibility with business clients.
Detailed Reporting & Insights Provides data on corporate spending patterns and revenue performance.
Scalability Makes it easier to handle a growing number of corporate accounts.
Stronger Client Relationships Clear, transparent billing builds trust and long-term partnerships.

Back

Try for Free...

arrow_circle_left

Integrated Online Marketplace Ordering.

Integrate with Online Ordering Platforms.

Marketplace logos for Just Eat, Deliveroo and Flipdish online ordering.

Try for Free...

Captiva POS Systems automatically process online orders from multiple marketplace partners like Just Eat and Deliveroo directly into you POS system transforming efficiency and control. By integrating orders seamlessly, we eliminate manual entry, reducing errors and speeding up service. Products are automatically registered, ensuring menus stay accurate and consistent across all platforms. Our system also provides detailed reporting breakdowns for each provider, giving clear insights into sales performance, fees, and customer trends. This enables smarter decision-making, better cost control, and improved profitability. With streamlined operations and real-time data, restaurants can manage multiple delivery channels effortlessly and scale with confidence.

Features...

Eliminates Manual Order Entry Orders flow straight into your Captiva POS, removing the need for staff to re-enter data.
Reduces Human Error Minimizes mistakes in orders, pricing, and customer details.
Faster Order Fulfilment Direct integration speeds up kitchen processing and overall service time.
Centralised Order Management All orders are automatically managed in our unified Captiva POS, Kitchen and Driver Station systems.
Accurate Product Registration Automatically syncs menus and products across all ordering platforms. Changes to items and pricing are instantly registered.
Real-Time Sales Tracking Provides up-to-date visibility of performance across all channels.
Detailed Provider Reporting Breaks down sales, fees, and performance by each marketplace partner.
Improved Profitability Insights Helps identify which platforms deliver the best performance.
Better Operational Efficiency Reduces admin workload and frees staff to focus on service.
Scalable Multi-Channel Growth Makes it easier to manage multiple ordering partners as your business grows.

Back

Try for Free...

arrow_circle_left

Integrated Card Payments.

BOIPA Global Payments & Payzone Integration Options.

A user tapping a smart phone at a contactless point of sale payment device. Payzone and BOIPA Global Payments logos inset.

Try for Free...

Cut the cost of providing card payment services to your customers. Captiva offers a choice of Payzone or BOIPA payments to bring integrated card processing to our range of services. Available solutions include both Card present (using chip 'n' Pin readers) and Card Not Present for phone orders. There is no need for extra terminals, dedicated landlines, and different paper rolls. Our integrated credit card payment processing ensures that all sales payment type recording is accurate.

A customer tapping a smart phone with a mobile payment terminal at a restaurant table.

Pay at Table

A customer tapping a contactless payment terminal as a cashier desk.

Point Of Sale

Kiosk

A customer using a credit card on a smart phone.

Online

Features...

Faster Transactions Card payments are processed directly through the POS, reducing checkout times and improving customer flow.
Improved Accuracy Payment amounts are automatically transferred from the POS to the card terminal, eliminating manual entry errors.
Enhanced Customer Experience Customers benefit from a quicker, smoother, and more convenient payment process.
Reduced Staff Workload Employees spend less time processing payments and correcting mistakes.
Increased Security Integrated systems reduce the risk of human error and help maintain secure payment processing.
Support for Multiple Payment Methods Accepts chip and PIN, contactless, mobile wallets, Apple Pay®, and Google Pay® from a single integrated solution.
Automatic Reconciliation Payment transactions are automatically matched with sales records, simplifying end-of-day balancing.
Better Reporting Provides accurate sales and payment reporting with real-time visibility of transaction activity.
Reduced Cash Handling Encourages electronic payments, lowering the risks and administration associated with cash management.
Higher Sales Potential Customers are more likely to make purchases and spend more when convenient card payment options are available.
Fewer Payment Errors and Refund Issues Linked transaction records make refunds, voids, and payment tracking faster and more accurate.
Future-Proof Payment Acceptance Easily supports new payment technologies and evolving customer payment preferences.

Back

Try for Free...

arrow_circle_left

POS & QSR Systems

Ideal for retail, fast-food, pizzerias, casual dine-in, delivery and phone-in order outlets.

Try for Free...

Captiva systems process millions of orders each year in the busiest environments, so you know you can count on them for stability and reliability. They are available in both touchscreen and non-touchscreen versions. Visual POS Classic integrates with Driver Stations, Prep Stations, Back Office, Stock Control, camera systems giving you a scalable solution which can grow as your business grows.

Pizzerias

Salad Bars

Retail

Diners

Features...

Speed up operations Easy ordering system -- with full on-screen menu
Tailored Solutions Allows you to take all type of pizza orders including split and half pizzas and Combo & Meal Deals.
Customer Management Stores all of your customers phone numbers, addresses and previous order history
Improve Efficiency. No more hand written delivery dockets
Advanced Management Detailed comprehensive reporting, cash sheets and analysis.
Loyalty Programs Integrated Customer loyalty programs
Multi-functional Can handle multiple seperate menus (lunch, early bird, dinner, etc.)
Caller ID Instantly find and load customer information.
Gift Cards Electronic gift vouchers & store cards with top-up option
All in One Solution Optional integrated or stand-alone driver & prep stations
Price Level Options Supports multiple price levels
Multimedia Customer Displays Intergrated media rich customer receipt and advertising displays

Back

Try for Free...

arrow_circle_left

Fine Dining

If you provide table service then Visual POS Fine Dining is for you.

Try for Free...

Integrated table layout maps and tracking, with the option of Visual POS Mobile handheld ordering pads for waiters, and all the features of Visual POS Classic makes this a flexible and future proof solution. Features like multiple price levels and price scheduling mean you can handle takeaways, deliveries and collections as well as dine-in orders. Kitchen and bar order breakout and split table options are just some of the features.

Features...

Floor Plans Create multiple restaurant layout maps for each floor or section
Split Billing Split Or Combine table bills
Handheld Ordering Integrates with Visual POS Mobile handheld ordering pads
Intelligent printing Send orders directly to kitchens & bars
Performance monitoring Restaurant reports by waiter or table
Speed up service No more hand-written dockets
Management tools Detailed comprehensive reporting

Back

Try for Free...

arrow_circle_left

Driver Stations

Make managing delivery orders a breeze with Visual POS Driver Station.

Try for Free...

Know what driver delivered what order, how long it took to be dispatched, and how it was paid. Deliveries can be managed away from the order taking systems, or Driver Station Integrated where orders are controlled from all order taking terminals, utilising the existing hardware on site, and reducing the cost of ownership.

Features...

Improve efficiency Speeds up order allocation to drivers
Manage Orders Easy to track orders
Integrated Alerts Slow and overdue order alarms
Visibility Order preview tool
Monitor performance Track order turnaround times
Driver Management Monitor driver performance
Manage Payments Track order payments
Review Review processed orders
Printing Driver receipt printing
Cash Drawer Cash drawer option

Back

Try for Free...

arrow_circle_left

Access Point

Employee time & attendance tracking for Visual POS.

Try for Free...

Manage time & attendance and system access. Employees can use the same card to login to other Visual POS systems and registers allowing you full control of employee access to your data. You can create weekly work schedules which can be viewed and printed by individual employees by swiping their Access Point card. Staff tardiness and breaks can easily and quickly be identified as well as coverage for each department in your business.

Features...

Time & Attendance Employee clock-in and -out from any Visual POS System
Schedule staff Create and print weekly staff schedules
Print roster Employees can print individual schedules on existing receipt printers
Staff Cards Employee cards supplied
Control Management-override functions
Monitor Track staff breaks
Visibility Group staff into departments (kitchen staff, waiters, cashiers, drivers, etc.)
Reports Comprehensive reporting
System Sign-in Fully integrated with the Visual POS suite of products
Easy to use Easy setup and user interface

Back

Try for Free...

arrow_circle_left

Prep Stations

Manage kitchens, bars and dispatch.

Restaurant worker interacting with order display in a kitchen.

Try for Free...

These systems are available in touchscreen and bump-bar options allowing you to choose the solution that fits your environment. A Bump-bar is a control panel for your Prep Station that allows you to install the screen overhead or in areas that cannot be reached and still be able to operate the station. Prep Stations remove the need for paper and printers, but you can still have the option should you want to print.

Two chefs discussing orders at a kitchen order display.

Manage

Prep

Chef reads orders on a digital kitchen display.

Review

Expeditor

Features...

Improve Efficency Speeds up order allocation to kitchens & bars
Streamline operations Break-out orders so only required products appear on screen
Built in Alerts Slow and overdue order alarms
Order preview tool View full order contents
Go Paperless Remove printers & paper from your workspace and storerooms.
Easy to use Large easy-to-read fonts
Flexible Options Touchscreen and bump-bar options
Monitor performance Track order processing times

Back

Try for Free...

arrow_circle_left

Digital Menu Boards

Manage menus, promotions and customer engagement.

Try for Free...

Our digital menu and media boards give restaurants and takeaways a modern, flexible way to manage menus, promotions, and customer engagement. Products, prices, and promotional content can be updated instantly without the need for graphic design or costly reprints. With cloud-based remote management, businesses can control displays across multiple locations from anywhere. Time-based scheduling allows different menus and advertisements to appear automatically throughout the day, making it easy to promote breakfast, lunch, dinner, or special offers at the right time. They can also be used on POS rear customer screens and drive-through systems, creating a consistent brand experience across every customer touchpoint. Bright, dynamic visuals help attract attention, increase upselling opportunities, and improve the overall customer experience while reducing operational workload and printing costs.

Advertising screen in customer area of restaurant

Free standing

Overhead

Digital Customer receipt screen on rear of point of sale system

Rear Display

Wall mounted digital advertising screen in restaurant dining area.

Features...

Instant Product & Price Updates Menus, products, and pricing can be edited instantly without needing graphic design skills or printed materials.
Dynamic Time-Based Content Menu and media schedules can automatically display different content depending on the time of day, such as breakfast, lunch, dinner, or promotional offers.
Remote Cloud Management Displays can be configured and updated remotely through the cloud, making multi-location management fast and efficient.
Improved Customer Experience Bright, engaging digital displays create a modern and professional appearance that attracts attention and improves ordering clarity.
Increased Sales Through Promotions Animated content and featured promotions help drive upselling and highlight high-margin products.
Reduced Printing Costs Eliminates the ongoing expense and waste associated with printed menus and posters.
Display Customer Receipt Can also be used on POS rear customer displays and drive-through screens for a consistent brand experience.
Faster Marketing Campaigns New promotions and seasonal campaigns can be launched immediately across all locations.
Better Operational Efficiency Staff spend less time changing menus manually, allowing more focus on customer service and operations.
Modern, Competitive Image Digital signage gives restaurants a more innovative, technology-driven appearance that meets modern customer expectations.

Back

Try for Free...

arrow_circle_left

Drive Through Systems

Manage your Drive Through Channels with our integrated solutions.

Ordering and payment screens in a drive through restaurant.

Try for Free...

Our Drive-thru ordering systems help you serve more customers quickly without leaving their car. Orders are captured digitally and sent directly to kitchens and preparation stations, reducing errors and speeding up service times. Integrated displays and confirmation screens allow customers to review their orders before payment, increasing accuracy and satisfaction. Faster throughput reduces queues and helps restaurants serve more vehicles during peak periods, boosting revenue. Our modern drive-thru systems can also support promotions, upselling opportunities, and real-time menu updates. By streamlining operations and enhancing the customer experience, our drive-thru ordering systems improve productivity, profitability, and overall service quality.

Order

Menu

Customer paying for an order at a driver through restaurant

Pay

Customer picking up an order at a driver through restaurant

Pick Up

Features...

Faster Service Times Orders are processed quickly, reducing customer wait times and improving satisfaction.
Increased Throughput More vehicles can be served during busy periods, helping maximize sales and revenue.
Direct Customer Communication Customer order details are displayed 'Live' on large screens while order is being taken.
Direct-to-Kitchen Integration Orders are sent instantly to kitchens and preparation stations, speeding up fulfilment.
Higher Revenue Opportunities Integrated upselling prompts encourage customers to add extras, sides, and drinks.
Reduced Queue Lengths Efficient ordering and payment processes help keep traffic flowing smoothly with customer receipts displayed on-screen at payment point.
Integrated Dispatch Screens Orders automatically appear in dispatch area helping streamline delivery.
Better Customer Experience Customers enjoy a fast, convenient service without leaving their vehicle.
Real-Time Menu Management Prices, products, and promotions can be updated instantly across all drive-thru displays.
Enhanced Staff Productivity Automation reduces manual tasks, allowing employees to focus on food preparation and customer service.
Valuable Business Insights Detailed reporting on sales, order volumes, peak trading times, and product performance helps improve operational and marketing decisions.

Back

Try for Free...

Complete POS Technology for Hospitality

Complete Hospitality Point of Sale & Management Platform

Point Of Sale

Online Ordering

QR Ordering

The hospitality sectors leading brands choose Captiva.

Marketplace Solutions.

Integrated Card Payments

Frequently Asked Questions

What is CaptivaPOS?

What online platforms does Captiva POS integrate with?

Can I import existing customer data?

Is training included?

Can I manage multiple stores with Captiva POS?

How can I schedule a demo for CaptivaPOS?